Reference

Privacy Policy for Your Indonesia Account

Your DANA, OVO, GoPay and QRIS details stay connected to the account steps you choose, while our Privacy Policy explains what we collect and why.

Clear data purposesWallet detail handlingPhone verification contextAccount access choices

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How DANA and QRIS Data Is Used

holla88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy separates the details needed to create and protect your account from the records connected with wallet activity. When you select DANA, OVO, GoPay or QRIS, we use the relevant payment detail to identify the transaction, match its status to your account and help

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resolve a receipt question. Bank transfer and virtual account references may be handled in the same way. Phone verification supports account access, while device and browser details help us detect unusual login patterns. We retain records for the period needed for account administration, security checks and
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lawful requests. Access depends on local law, and the policy may apply differently where local requirements call for another process. If you need clarification, use the support route beside the cashier path and include the account step or payment reference involved.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY HELP

Where to Ask About Your Privacy

A clear support path matters when you want to ask about personal details, a wallet record or an account login.

Account detail request Ask us to check the personal details attached to your account, including the phone verification step. Keep your account reference ready, but do not send a password or wallet PIN through the support route.

Wallet record question For a DANA, OVO, GoPay or QRIS question, include the payment reference and status shown in your account. We can use that context to separate a privacy request from a routine receipt or status check.

Device access concern If a login appears on an unfamiliar phone or browser, tell us through account support and describe the device path. We can focus the privacy check on access records without asking you to reveal your password.

DATA CONTROL

Account Security Across Your Devices

We handle this policy area through practical account controls rather than vague promises. The Privacy Policy explains how we use account details, phone verification, cookies, device signals and payment references, plus how…

Account details

We use details such as your account identifier and verified phone step to connect you with the correct account. This reduces mix-ups when you ask us to correct, access or change a personal detail.

Cookie choices

Cookies and similar device markers can remember an account path or help us understand a login session. Your browser settings provide a first control, while the policy explains why certain session records may still be needed.

Login protection

Device and browser signals help us notice unusual account access. If a sign-in from a different phone interrupts your session, contact support and describe the device rather than sharing your password.

Payment references

A wallet or bank reference lets us match a payment status to the correct account. We use the reference for reconciliation and support checks, not as a substitute for your private wallet credentials.

Record retention

We keep account, security and transaction records only for the period needed for the stated purpose, account administration or applicable legal duties. The retention question can be raised through the privacy support route.

Change request

To request a correction or another privacy action, identify your account step, the detail concerned and the result you seek. We may need to confirm account ownership before making a change.

Privacy Policy Questions for holla88

These Privacy Policy answers cover the searches we hear most often from Indonesian account holders. They explain the practical path for account details, wallet references, cookies, devices and access requests without turning a privacy question into a general lobby discussion. If your situation is not covered, use the support route beside the cashier path and describe the exact account step involved.

The Privacy Policy covers account and phone verification details, device and browser signals, cookies, payment references and support requests. It also explains purposes, retention, security handling and how you can ask for access or correction where local law permits.

Phone verification helps connect an account request with the correct account and supports account protection. If you ask about that record, we may confirm account ownership before discussing or changing it, so another person cannot request details on your behalf.

We use the relevant wallet or QRIS reference to match a payment status, receipt question or account record. We do not ask for your wallet PIN through support. Include only the reference needed for us to check the transaction path.

Yes. The Privacy Policy covers the phone or browser used to open your account and enter the lobby. Device signals can help identify unusual access, while cookies may support a session. Browser controls can manage some cookie activity.

Use the account support route beside the cashier path and state which detail is wrong, which account step shows it and what correction you request. We may ask for account ownership checks before changing a record.

Retention depends on the purpose of the record, such as account administration, security checks or payment reconciliation, and on applicable legal duties. Ask support about a specific category, such as a device record or wallet reference, for a focused response.

Yes. You can use the available support path to ask about data purposes, cookies, phone verification or payment references before opening an account. Eligibility and access depends on local law, so include your Indonesian region if relevant.

Privacy Policy for Your Indonesia Account

Where to Ask About Your Privacy

Account Security Across Your Devices

Account details

Cookie choices

Login protection

Payment references

Record retention

Change request

Privacy Policy Questions for holla88

01 What does the holla88 Privacy Policy cover?

02 Why does holla88 need my phone verification?

03 How are DANA, OVO, GoPay and QRIS details handled?

04 Does the Privacy Policy apply on mobile devices?

05 How can I request a correction to my account data?

06 How long does holla88 keep personal details?

07 Can I ask questions about the Privacy Policy before opening an account?

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